Mail Monitor Refund Policy


14 days free on a new account

Mail Monitor offers a free 14-day trial on new pay accounts for each non-Enterprise service level.


Cancel within the first 14 days and you won’t be charged

If you cancel your paid account within 14 days of original signup then you won’t be charged.


Cancel after 14 days and you won’t be charged again

Once you cancel you won’t be charged again, but you are responsible for whatever charges have already been incurred for the current billing period. For example, if your billing cycle is on the 10th of every month, and you cancel on the 16th, you’ll still have to pay for the current month, but you won’t be charged again after that.

If you need a refund due to extenuating circumstances, get in touch with us to discuss further.


How do I cancel my account?

You can cancel your account at any time from the Account tab after signing in or by sending us a request